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VACANCY
team leader | fund administration
Standalone Funds Team
Posted June 2022
company information
Company Name: Tennant Administration Services
Where Position Exists: Hurlingham Manor, Sandton - Buccleuch, Sandton
Principle Business of Company: Retirement and medical employee benefits administration
job description
Main Purpose of the Job:
Team Leader
Manage administrator’s portfolio of employee benefit funds including interface with client, company, administrators, member take-on, member activity administration and member exit.
Main Responsibilities of the Job:
Ensure that administrators correctly administer their funds
Sign off Summary sheets per fund per administrator
Ensure that Risk premiums are balanced and paid
Ensure quality of all claims processed and authorise timeously
Verify and authorise over and underpayments
Authorise home loan payment requests
Checking audit data provided to fund accounting
Assist staff in dealing with difficult clients and underperforming service providers / insurers
Ensure effective and successful resolutioN
Keep track of tracing, contacting unclaimed members
Coach and assist staff to capitalise on their strengths
Manage process and ensuring process efficiency
Increase productivity and quality through creating a healthy work environment within the team
NOTE: This job description is not an exhaustive list of every task that the company may require an employee in this position to perform. Employees have a duty to perform any reasonable task as instructed by the company even if it is not stated on this job description.
competency statement
*Qualifications & Knowledge:
Matric
*Skills:
Passed Matric/ Grade 12
COP (advantageous)
Excellent computer literacy (intermediate Excel)
Excellent problem-solving skills
Minimum 5-7 years Employee Benefits experience
Other Special Requirements:
Not suitable for a “clock watcher
Attributes:
Service Excellence
Attention to detail
Honesty and Integrity
Responsibility
Sense of urgency
Willingness to learn
Self-starter
Persistence and perseverance
Take initiative
Team player
interested?
If you meet the above criteria and are interested in the position, please fill in the form and write a short paragraph to introduce yourself and to let us know why you are the best person for this job.
NOTE: If you do not meet the criteria laid out in the competency statement above, but would still like to send us your resume, please email us at careers@tennant.co.za and we’ll be sure to contact you should a suitable vacancy become available.